1
2
3
4
5
Unlock Customer Request Sign Done
Unlock Agent Console
Select your agent backup and enter passphrase
Agent Backup File
Select your SXD agent backup file (.json)
Agent Passphrase
The passphrase used when creating the agent account
Quick Tips
Always verify the customer's public key before proceeding
Keep physical cash ready before creating a redeem request
Agent fee: 1.5% — System fee: 0.5%
Transactions are irreversible once confirmed
Use OTC codes when QR scanning is not possible