Account Recovery
1
Find Your Account
Enter your SXDWallet number or registered phone number.
SXDWallet Number or Phone
2
Answer Security Question
Answer the question you set when you created your wallet.
Your security question:
—
Your Answer
New 4-Digit PIN
Confirm New PIN
⚠️ 3 attempts only — wrong answers lock the account for 30 minutes.
✅
PIN Reset!
Your PIN has been reset successfully.
Login now with your new PIN.

Tip: Set a new security question
after logging in.
🏦
Visit an Agent
This account has no security question.

To recover access:
1. Go to any SXDWallet agent
2. Bring your National ID
3. Tell them your SXDWallet number
4. Agent contacts admin to reset PIN

Your money is safe and waiting.
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