General Questions
What is SXD?
💡 Digital Cash
SXD is digital cash. It lets people send, receive, and store value the same way they use physical money, but on a phone or device. Think of it as cash in your pocket — but digital.
Is SXD a cryptocurrency?
❌ Not Crypto
No. SXD is not meant for trading or speculation. It's a cash-like system focused on everyday payments, remittances, and peer-to-peer transfers.
Is SXD a bank account?
💰 Cash-like
No. There are no accounts, no interest, and no loans. SXD works more like cash in your pocket — simple, immediate, and under your control.
Using SXD
How do I get SXD?
🏪 Agent Visit
Find a trusted SXD agent (local shop or business)
Give them your local cash
Receive SXD instantly in your digital wallet
Start sending or saving right away
How do I send SXD?
📱 Quick Transfer
Open your SXD wallet → Enter amount → Scan recipient's QR code or enter their wallet ID → Confirm. The transfer is instant, like handing cash directly to someone.
Do I need an internet connection?
📶 Connectivity
You need internet to send or receive SXD. However, you can view your balance offline from cached data. Install the app to your home screen for the best offline experience.
Cash In & Cash Out
How do I convert SXD back to cash?
💸 Instant Cash
Visit any SXD agent → Show your wallet balance → Request cashout → Agent gives you local cash immediately. Small fees may apply (like currency exchange).
Are there fees for cashing in or out?
💱 Fee Info
Agents charge a small margin (typically 1.5%). The system also takes a 0.5% fee. Sending SXD between wallets is completely free — fees only apply when exchanging to/from cash.
Safety & Trust
Is SXD backed by real money?
🔒 100% Backed
Yes. Every unit of SXD in circulation is backed by real money held by agents. No SXD is created without equivalent backing value — just like cash in a vault.
What if I lose my passphrase?
⚠ Critical
Your passphrase cannot be recovered by anyone — not even the system admin. Always keep a secure backup of both your wallet file and passphrase. Without them, access to your SXD is permanently lost.
Can transactions be reversed?
🔴 Irreversible
No. Like handing someone cash, SXD transfers are final once confirmed. Always double-check the recipient address before sending.
Agents
Who can become an agent?
🤝 Trusted Partner
Trusted local businesses or shop owners
Physical location or established community presence
Ability to handle cash responsibly
Good community reputation and valid identification
How do agents earn money?
💰 Agent Earnings
Agents earn a 1.5% fee on every cash-in and cash-out transaction. The more volume they process, the more they earn — with no overhead beyond holding a cash float.
Need more help?
Contact support or visit an agent for assistance with SXD transactions.